Violation Tracker Individual Record

Company: 
Qwest
Current Parent Company: 
CenturyLink
Penalty: 
$3,750,000
Year: 
2003
Date: 
July 7, 2003
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
consumer protection violation
Violation Description: 

Qwest agreed to pay $3.75 million and an unspecified amount in restitution in settlement of allegations of violations of consumer protection laws by misrepresenting services and charges, cramming phone bills and other unauthorized charges.

Level of Government: 
state
Action Type: 
agency action
Agency: 
Arizona Attorney General
Civil or Criminal Case: 
civil
Facility State: 
Arizona
HQ Country of Parent: 
USA
HQ State of Parent: 
Louisiana
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
telecommunications
Specific Industry of Parent: 
telecommunications
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.