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Violation Tracker Individual Record

Company: eHarmony, Inc.
Penalty: $1,280,000
Year: 2018
Date: January 9, 2018
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: eHarmony agreed to pay $1.28 million in settlement of allegations by the District Attorneys of Santa Clara, Santa Cruz, Napa, and Shasta counties,and the Santa Monica City Attorney's Office, that it misled customers by not clearly explaining the automatically charged subscription fee, did not provide customers their contract, and did not explain their right to cancel, as required by law.
Level of Government: local
Action Type: agency action
Agency: California Multi-Jurisdiction Case
Civil or Criminal Case: civil
Private Lawsuit Resolution Type: settlement
Facility State: California
Facility County: multi-county
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.