Violation Tracker Individual Record

Company: 
MCI WorldCom Communications, Inc.
Current Parent Company: 
Verizon Communications
Penalty: 
$8,500,000
Year: 
2002
Date: 
March 7, 2002
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
telecommunications violation
Violation Description: 

MCI agreed to pay $8.5 million to resolve state allegations that it routinely engaged in "slamming," or changing long-distance service providers without permission or through deception, and "cramming," which involves billing for add-on services the consumers have not authorized. The investigation also found that the company continued charging consumers after they canceled their MCI service and hid the actual costs of services it advertised.

Level of Government: 
state
Action Type: 
agency action
Agency: 
California Attorney General
Civil or Criminal Case: 
civil
Facility State: 
California
HQ Country of Parent: 
USA
HQ State of Parent: 
New York
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
telecommunications
Specific Industry of Parent: 
telecommunications
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.