Violation Tracker Individual Record

Company: 
Starbucks
Current Parent Company: 
Starbucks
Penalty: 
$225,000
Year: 
2009
Date: 
August 18, 2009
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
consumer protection violation
Violation Description: 

Starbucks agreed to pay $225,000 to the District Attorneys of Monterey, Shasta and Sonoma counties to resolve allegations it failed to refund gift card balances to customers.

Level of Government: 
local
Action Type: 
agency action
Agency: 
California Multi-Jurisdiction Case
Civil or Criminal Case: 
civil
Private Lawsuit Resolution Type: 
settlement
Facility State: 
California
Facility County: 
multi-county
HQ Country of Parent: 
USA
HQ State of Parent: 
Washington
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
restaurants and foodservice
Specific Industry of Parent: 
restaurants
Source of Data: 

NorCal DAs reach settlement with Starbucks, Associated Press, August 18, 2009 (via Nexis).

Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.