Violation Tracker Individual Record

Company: 
UHC of California dba UnitedHealthcare of California, Inc.
Current Parent Company: 
UnitedHealth Group
Penalty: 
$200,000
Year: 
2017
Date: 
February 23, 2017
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
insurance violation
Violation Description: 

Regarding urgent grievances, failure to respond to initial contact from the Department within 30 minutes during normal work hours or within 1 hour during non-work hours, with a plan representative authorized to resolve urgent grievances and authorize the provision of health care services, as required by subsection (b).

Level of Government: 
state
Action Type: 
agency action
Agency: 
California Department of Managed Health Care
Civil or Criminal Case: 
civil
Facility State: 
California
HQ Country of Parent: 
USA
HQ State of Parent: 
Minnesota
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
healthcare services
Specific Industry of Parent: 
insurance; managed care
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.