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Violation Tracker Individual Record

Company: Frontier Communications
Current Parent Company: Frontier Communications
Penalty: $60,000,000
Year: 2022
Date: August 31, 2022
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Frontier Communications agreed to dramatically expand access to high-speed internet for its customers in economically distressed communities, end a hidden monthly $6.99 internet surcharge, and make significant improvements in its marketing and customer service. The settlement, worth an estimated $60 million, resolved a joint investigation by Connecticut's Office of the Attorney General and Department of Consumer Protection into whether Frontier deceived or misled consumers in the marketing and sales of internet services.
Level of Government: state
Action Type: agency action
Agency: Connecticut Attorney General
Civil or Criminal Case: civil
Facility State: Connecticut
HQ Country of Current Parent: USA
HQ State of Current Parent: Connecticut
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: telecommunications
Specific Industry of Current Parent: telecommunications
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.