Violation Tracker Individual Record

Company: 
Coventry Health and Life Insurance Co. et al.
Current Parent Company: 
CVS Health
Penalty: 
$1,000,000
Year: 
2018
Date: 
July 30, 2018
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
insurance violation
Violation Description: 

Coventry Health and Life Insurance Co., Coventry Health Care of Missouri, Inc. and Coventry Health Care of Kansas, Inc. agreed to pay a $3 million ($2 million suspended) Voluntary Forfeiture in settlement of a Market Conduct Examination alleging they failed to provide acceptable customer service, improperly cancelled coverage, imposed improper requirements for some plans, issued the wrong Schedule of Benefits forms, and misrepresented that the Department had rate review authority.

Level of Government: 
state
Action Type: 
agency action
Agency: 
Missouri Department of Insurance
Civil or Criminal Case: 
civil
Facility State: 
Missouri
HQ Country of Parent: 
USA
HQ State of Parent: 
Rhode Island
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
retailing
Specific Industry of Parent: 
retail-pharmacies
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.