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Violation Tracker Individual Record

Company: CenturyLink
Current Parent Company: Lumen Technologies
Parent at the Time of the Penalty Announcement:  subscribe to see this data field
Recap of Ownership Changes:  subscribe to see this data field
Penalty: $2,660,000
Year: 2016
Date: December 20, 2016
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The North Dakota Public Service Commission approved an agreement that required CenturyLink to improve phone service to some western North Dakota communities and included a commitment of $2.66 million in infrastructure improvements. The order came after the Commission filed a formal complaint against the company for a series of complaints related to service.
Level of Government: state
Action Type: agency action
Agency: North Dakota Public Service Commission
Civil or Criminal Case: civil
Facility State: North Dakota
HQ Country of Current Parent: USA
HQ State of Current Parent: Louisiana
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: telecommunications
Specific Industry of Current Parent: telecommunications
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.