Violation Tracker Individual Record

Company: 
Charter Communications, Inc.
Current Parent Company: 
Charter Communications
Penalty: 
$174,200,000
Year: 
2018
Date: 
December 18, 2018
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
consumer protection violation
Secondary Offense: 
fraud
Violation Description: 

The New York Attorney announced a $174.2 million consumer fraud settlement with Charter Communications, Inc. for defrauding internet subscribers. The agreement settled a consumer fraud action alleging that the state's largest internet service provider, which operated initially as Time Warner Cable and later under Charter's Spectrum brand name, denied customers the reliable and fast internet service it had promised.

Level of Government: 
state
Action Type: 
agency action
Agency: 
New York Attorney General
Civil or Criminal Case: 
civil
Facility State: 
New York
HQ Country of Parent: 
USA
HQ State of Parent: 
Connecticut
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
telecommunications
Specific Industry of Parent: 
telecommunications
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.