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Violation Tracker Individual Record

Company: Conduent Education Services
Current Parent Company: Conduent
Parent at the Time of the Penalty Announcement:  subscribe to see this data field
Penalty: $9,000,000
Year: 2019
Date: January 4, 2019
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Federal student loan servicer ACS Education Services, currently known as Conduent Education Services, agreed to pay $9 million to settle allegations that it steered distressed borrowers away from available income-based repayment plans towards other, more expensive options, thus costing them money and increasing their risk of default.
Level of Government: state
Action Type: agency action
Agency: New York Attorney General
Civil or Criminal Case: civil
Facility State: New York
HQ Country of Current Parent: USA
HQ State of Current Parent: Connecticut
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: miscellaneous services
Specific Industry of Current Parent: outsourced services
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.