Violation Tracker Individual Record

Company: 
Excellus Health Plans, Inc.
Current Parent Company: 
Excellus BlueCross BlueShield
Penalty: 
$1,000,000
Year: 
2017
Date: 
April 17, 2017
Primary Offense: 
insurance violation
Violation Description: 

Excellus Health Plans, Inc. was fined $1 million by the Department of Financial Services for violations of New York insurance law after an investigation found that the insurer wrongly denied contraceptive coverage due to internal system and process errors, failed to promptly pay or deny claims, and failed to acknowledge or resolve consumer grievances within time frames required by law.

Level of Government: 
state
Action Type: 
agency action
Agency: 
New York Department of Financial Services
Civil or Criminal Case: 
civil
Facility State: 
New York
HQ Country of Parent: 
USA
HQ State of Parent: 
New York
Ownership Structure of Parent: 
non-profit
Major Industry of Parent: 
healthcare services
Specific Industry of Parent: 
health insurance
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.