Violation Tracker Individual Record

Company: 
H&R Block
Current Parent Company: 
H&R Block
Penalty: 
$12,150,000
Year: 
2010
Date: 
January 4, 2010
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
consumer protection violation
Violation Description: 

H&R Block agreed to provide at least $11.4 million in customer refunds and pay $750,000 to New York State to resolve allegations that it steered low- and middle-income customers nationwide to purchase its fee-laden and fraudulently marketed Express IRA product.

Level of Government: 
state
Action Type: 
agency action
Agency: 
New York Attorney General
Civil or Criminal Case: 
civil
Facility State: 
New York
HQ Country of Parent: 
USA
HQ State of Parent: 
Missouri
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
financial services
Specific Industry of Parent: 
tax preparation services
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.