Violation Tracker Individual Record

Company: 
Total Account Recovery, LLC and E-Finance Call Center Support
Penalty: 
$11,858,745
Year: 
2017
Date: 
September 25, 2017
Offense Group: 
financial offenses
Primary Offense: 
payday lending violation
Violation Description: 

The Department of Financial Services entered into a consent order with Total Account Recovery LLC, a payday loan debt collector, and E-Finance Call Center Support, a payday loan servicer, which agreed to provide $11,813,745 in loan forgiveness for New York consumers, to pay a $45,000 penalty, and to cease their activities in New York, where payday loans are illegal.

Level of Government: 
state
Action Type: 
agency action
Agency: 
New York Department of Financial Services
Civil or Criminal Case: 
civil
Facility State: 
New York
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.