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Violation Tracker Individual Record

Company: Blue Cross and Blue Shield of Texas
Penalty: $10,000,000
Year: 2020
Date: March 6, 2020
Offense Group: consumer-protection-related offenses
Primary Offense: insurance violation
Violation Description: The company issued explanations of benefits with incorrect notices to consumers, failed to timely process some out-of-network emergency claims, provided inaccurate summaries of policy information to consumers in its marketing materials, and had deficient findings in a triennial quality-of-care examination.
Level of Government: state
Action Type: agency action
Agency: Texas Department of Insurance
Civil or Criminal Case: civil
Facility State: Texas
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.