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Violation Tracker Current Parent Company Summary

Current Parent Company Name: Citizens Financial Group
Ownership Structure: publicly traded (ticker symbol CFG)
Headquartered in: Rhode Island
Major Industry: financial services
Specific Industry: banking & securities
Penalty total since 2000$285,840,986
Number of records: 21
Top 5 Offense Groups (Groups Defined)Penalty TotalNumber of Records
consumer-protection-related offenses$235,121,7506
financial offenses$35,925,0007
employment-related offenses$14,780,3886
environment-related offenses$7,5101
safety-related offenses$6,3381
Top 5 Primary Offense TypesPenalty TotalNumber of Records
consumer protection violation$165,006,7504
mortgage abuses$70,000,0001
banking violation$34,700,0005
wage and hour violation$14,680,3885
investor protection violation$1,225,0002
Notes: Parent-subsidiary linkages are based on relationships current as of the latest revision listed in the Update Log, which may vary from what was the case when a violation occurred. The penalty totals are adjusted to account for the fact that the individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. The totals are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the list below.

Links: Subsidy Tracker data on financial assistance to this company by federal, state and local government agencies can be found here.

Individual Penalty Records:

Click on the company or penalty amount for more information on each case.

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Company sort iconPrimary Offense TypeYearAgencyPenalty Amount
CCO Investment Services Corp.investor protection violation2007NH-BSR$375,000
CCO Investment Services Corp.investor protection violation2006FINRA$850,000
Citizens Bankbanking violation2015FDIC$8,800,000
Citizens Bankbanking violation2013FDIC$6,400,000
Citizens Bankwage and hour violation2014private lawsuit-federal$3,000,000
Citizens Bankconsumer protection violation2023CFPB$9,000,000
Citizens Bankwage and hour violation2017MI-LEO$5,719
Citizens Bankwage and hour violation2011MI-LEO$8,169
Citizens Bankemployment discrimination2023EEOC$100,000
Citizens Bank of Pennsylvaniadiscriminatory practices (non-employment)2016HUD$115,000
Citizens Bank of Rhode Islandenvironmental violation2007RI-ENV$7,510
Citizens Bank, N.A.consumer protection violation2015CFPB$18,500,000
Citizens Bank, National Associationbanking violation2015OCC$2,000,000
Citizens Financialconsumer protection violation2013private lawsuit-federal$137,500,000
Citizens Financial Groupwage and hour violation2014private lawsuit-federal$11,501,500
CITIZENS FINANCIAL GROUP, INC.workplace safety or health violation2017OSHA$6,338
Franklin American Mortgagewage and hour violation2013private lawsuit-federal$165,000
Franklin American Mortgage Companymortgage abuses2015DOJ_CIVIL$70,000,000
Franklin American Mortgage Companyconsumer protection violation2010PA-BKG$6,750
RBS Citizens, National Associationbanking violation2015OCC$10,000,000
RBS Citizens, National Associationbanking violation2013OCC$7,500,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.