Violation Tracker Parent Company Summary

Parent Company Name: 
USAA
Ownership Structure: 
privately held
Headquartered in: 
Texas
Major Industry: 
financial services
Specific Industry: 
financial services
Penalty total since 2000: 
$18,782,284
Number of records: 
8
Top 5 Offense Groups (Groups Defined)Penalty TotalNumber of Records
consumer-protection-related offenses$17,918,5006
employment-related offenses$863,7842
Top 5 Primary Offense TypesPenalty TotalNumber of Records
consumer protection violation$17,858,5004
wage and hour violation$738,4231
labor relations violation$125,3611
discriminatory practices (non-employment)$50,0001
insurance violation$10,0001
Notes: 

Parent-subsidiary linkages are based on relationships current as of the latest revision listed in the Update Log, which may vary from what was the case when a violation occurred. The penalty totals are adjusted to account for the fact that the individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. The totals are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the list below.

Associated Names: 

United Services Automobile Association; USAA; USAA Federal Savings Bank; USAA Insurance; USAA Life Insurance Company of New York

Links: 

Subsidy Tracker data on financial assistance to this company by federal, state and local government agencies can be found here.


Individual Penalty Records:

Click on the company or penalty amount for more information on each case.
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Company Primary Offense Type Year Agency Penalty Amountsort icon
USAA Federal Savings Bank consumer protection violation 2019 CFPB $15,500,000
United Services Automobile Association consumer protection violation 2010 MA-AG $2,300,000
USAA wage and hour violation 2008 private lawsuit-federal $738,423
USAA Insurance labor relations violation 2005 NLRB $125,361
United Services Automobile Association discriminatory practices (non-employment) 2014 MA-AG $50,000
USAA Federal Savings Bank consumer protection violation 2003 NY-AG $33,500
United Services Automobile Association consumer protection violation 2010 MA-AG $25,000
USAA Life Insurance Company of New York insurance violation 2016 NY-DFS $10,000
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