Violation Tracker Parent Company Summary

Parent Company Name: 
USAA
Ownership Structure: 
privately held
Headquartered in: 
Texas
Major Industry: 
financial services
Specific Industry: 
financial services
Penalty total since 2000: 
$30,124,913
Number of records: 
35
Top 5 Offense Groups (Groups Defined)Penalty TotalNumber of Records
consumer-protection-related offenses$29,261,12933
employment-related offenses$863,7842
Top 5 Primary Offense TypesPenalty TotalNumber of Records
consumer protection violation$17,858,5004
insurance violation$11,352,62928
wage and hour violation$738,4231
labor relations violation$125,3611
discriminatory practices (non-employment)$50,0001
Notes: 

Parent-subsidiary linkages are based on relationships current as of the latest revision listed in the Update Log, which may vary from what was the case when a violation occurred. The penalty totals are adjusted to account for the fact that the individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. The totals are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the list below.

Associated Names: 

United Services Automobile Association; United Services Automobile Association (USAA); United Services Automobile Association et al.; USAA; USAA Casualty Insurance and United Services Auto Association; USAA Casualty Insurance Co.; USAA Casualty Insurance Co. et al.; USAA Federal Savings Bank; USAA General Indemnity Co. et al.; USAA General Indemnity Company; USAA Insurance; USAA Life Insurance Co.; USAA Life Insurance Company of New York

Links: 

Subsidy Tracker data on financial assistance to this company by federal, state and local government agencies can be found here.


Individual Penalty Records:

Click on the company or penalty amount for more information on each case.
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Company Primary Offense Type Year Agency Penalty Amountsort icon
USAA Federal Savings Bank consumer protection violation 2019 CFPB $15,500,000
USAA Casualty Insurance and United Services Auto Association insurance violation 2003 NJ-DBI $6,200,000
USAA CASUALTY INSURANCE CO ET AL. insurance violation 2018 VA-INS $4,396,720
United Services Automobile Association consumer protection violation 2010 MA-AG $2,300,000
USAA wage and hour violation 2008 private lawsuit-federal $738,423
UNITED SERVICES AUTOMOBILE ASSOCIATION ET AL. insurance violation 2017 VA-INS $182,209
USAA Insurance labor relations violation 2005 NLRB $125,361
United Services Automobile Association (USAA) insurance violation 2017 VT-FIN $85,000
USAA General Indemnity Co. et al. insurance violation 2020 MD-INS $67,500
United Services Automobile Association discriminatory practices (non-employment) 2014 MA-AG $50,000
USAA Life Insurance Co. insurance violation 2009 FL-OFR $50,000
USAA Casualty Insurance Co. insurance violation 2015 MN-FIN $50,000
USAA Casualty Insurance Co. insurance violation 2020 OR-FIN $50,000
United Services Automobile Association et al. insurance violation 2018 TX-INS $40,000
United Services Automobile Association et al. insurance violation 2016 DE-INS $34,000
USAA Federal Savings Bank consumer protection violation 2003 NY-AG $33,500
United Service Automobile Association et al. insurance violation 2019 DE-INS $32,500
USAA insurance violation 2002 OH-INS $30,000
United Services Automobile Association consumer protection violation 2010 MA-AG $25,000
USAA Life Insurance Co. insurance violation 2007 FL-OFR $22,500
USAA General Indemnity Company insurance violation 2016 RI-FIN $15,000
USAA Casualty Insurance Company insurance violation 2020 RI-FIN $12,000
USAA Life Insurance Company of New York insurance violation 2016 NY-DFS $10,000
USAA Life Insurance Co. insurance violation 2014 MD-INS $9,000
USAA Casualty Insurance Company insurance violation 2019 RI-FIN $8,000
United Services Automobile Association insurance violation 2011 SC-INS $8,000
USAA Casualty Insurance Co. insurance violation 2010 SC-INS $7,000
United Services Automobile Association insurance violation 2018 OR-FIN $6,200
United Services Automobile Association et al. insurance violation 2007 MO-INS $6,000
United Services Automobile Association insurance violation 2007 VA-INS $6,000
United Services Automobile Association insurance violation 2001 KS-INS $5,000
USAA Casualty Insurance Co. et al. insurance violation 2014 MD-INS $5,000
USAA Casualty Insurance Co. insurance violation 2014 MN-FIN $5,000
USAA General Indemnity Company insurance violation 2018 OR-FIN $5,000
United Services Automobile Association insurance violation 2006 VA-INS $5,000
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