Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$284,440,500
Number of Records: 
543
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,425,00023
American Airlines$9,075,00027
United Continental$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Companysort icon Parent Parent Major Industry Primary Offense Type Year Penalty Amount
ATA Airlines, Inc.   aviation consumer protection violation 2004 $120,000
Atlantic Southeast Airlines SkyWest airlines aviation consumer protection violation 2011 $200,000
Atlantic Southeast Airlines SkyWest airlines aviation consumer protection violation 2001 $5,000
Atlantic Southeast Airlines, Inc. SkyWest airlines aviation consumer protection violation 2012 $25,000
Austrian Airlines   aviation consumer protection violation 2007 $20,000
Avia Aviation, Ltd.   aviation consumer protection violation 2004 $30,000
Aviajet RD LLC   aviation consumer protection violation 2019 $20,000
Avianca Avianca Holdings airlines aviation consumer protection violation 2013 $100,000
Aviation Advantage, Inc.   aviation consumer protection violation 2011 $150,000
Aviation Services, Ltd.   aviation consumer protection violation 2012 $20,000
Avioquintana   aviation consumer protection violation 2000 $25,000
Bahamasair Holdings Limited   aviation consumer protection violation 2010 $15,000
Bellair, Inc.   aviation consumer protection violation 2003 $20,000
BestCare EMS, Ltd.   aviation consumer protection violation 2013 $15,000
Blue Moon Aviation, LLC   aviation consumer protection violation 2004 $60,000
BlueStarJets, LLC   aviation consumer protection violation 2005 $100,000
Boston-Maine Airways Corp.   aviation consumer protection violation 2006 $50,000
Boston-Maine Airways Corp.   aviation consumer protection violation 2003 $40,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2016 $150,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2016 $40,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2014 $225,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2013 $40,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2012 $250,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2006 $50,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2003 $40,000
British Airways PLC International Airlines Group airlines aviation consumer protection violation 2018 $225,000
BusinessJet Class, LLC   aviation consumer protection violation 2011 $40,000
C&M Airways, Inc.   aviation consumer protection violation 2005 $60,000
Calypso Airline, Inc.   aviation consumer protection violation 2004 $60,000
Cameron Air Services, Inc.   aviation consumer protection violation 2011 $20,000
Canada 3000   aviation consumer protection violation 2001 $12,500
Canadian Helicopters Limited   aviation consumer protection violation 2009 $125,000
Capital Airways, Inc.   aviation consumer protection violation 2005 $18,000
Capital Airways, LLC   aviation consumer protection violation 2011 $175,000
Caribair, SA   aviation consumer protection violation 2007 $70,000
Caribbean Airlines Limited   aviation consumer protection violation 2013 $100,000
Caribbean Airlines Limited   aviation consumer protection violation 2011 $60,000
Caribbean Airlines Limited   aviation consumer protection violation 2010 $40,000
Caribbean Sun Airlines dba World Atlantic Airlines   aviation consumer protection violation 2012 $180,000
Carlson Wagonlit Travel, Inc. Carlson miscellaneous services aviation consumer protection violation 2013 $125,000
Cathay Pacific Airways Limited Cathay Pacific Airways airlines aviation consumer protection violation 2014 $260,000
Cayman Airways   aviation consumer protection violation 2007 $20,000
Cayman Airways Limited   aviation consumer protection violation 2010 $50,000
Cayman Airways, Ltd.   aviation consumer protection violation 2011 $40,000
Ceres Group, LLC, d/b/a Team Flight Support   aviation consumer protection violation 2005 $20,000
Charter Air Transport, Inc.   aviation consumer protection violation 2015 $30,000
Charter by the Seat LLC   aviation consumer protection violation 2014 $30,000
Chautauqua Airlines, Inc.   aviation consumer protection violation 2010 $50,000
Cheap Seats, Inc.   aviation consumer protection violation 2002 $30,000
Cheap Tickets, Inc.   aviation consumer protection violation 2002 $30,000
China Airlines, Ltd. China Airlines airlines aviation consumer protection violation 2011 $80,000
China Airlines, Ltd. China Airlines airlines aviation consumer protection violation 2006 $29,500
China Airlines, Ltd. China Airlines airlines aviation consumer protection violation 2002 $25,000
China Eastern Airlines Co. Ltd.   aviation consumer protection violation 2014 $40,000
China Focus, Inc., d/b/a China Focus Travel   aviation consumer protection violation 2010 $50,000
City Skies, Inc.   aviation consumer protection violation 2010 $30,000
Classic Designs of Tampa Bay, Inc., d/b/a Bell Air Aviation   aviation consumer protection violation 2006 $90,000
Classic Limited Air, Inc.   aviation consumer protection violation 2004 $150,000
Comair, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $275,000
Comair, Inc., d/b/a Delta Connection Delta Air Lines airlines aviation consumer protection violation 2007 $75,000
Compagnie Nationale Royal Air Maroc   aviation consumer protection violation 2012 $60,000
Compania Mexicana de Aviacion S.A. de C.V.   aviation consumer protection violation 2006 $30,000
Compania Mexicana de Aviacion, S.A. de C.V.   aviation consumer protection violation 2008 $75,000
Compania Panamena de Aviacion, S.A.   aviation consumer protection violation 2010 $50,000
Compania Panamena de Aviacion, S.A.   aviation consumer protection violation 2018 $25,000
Compania Panamena de Aviation, S.A.   aviation consumer protection violation 2010 $20,000
Compass Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2016 $70,000
Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V.   aviation consumer protection violation 2012 $130,000
Condor Flugdienst GmbH   aviation consumer protection violation 2009 $22,000
Consorcio Aviacsa S.A. de C.V.   aviation consumer protection violation 2004 $15,000
Constellation Travel Services Inc.   aviation consumer protection violation 2008 $50,000
Continental Airlines United Continental airlines aviation consumer protection violation 2000 $50,000
Continental Airlines, Inc. United Continental airlines aviation consumer protection violation 2011 $120,000
Continental Airlines, Inc. United Continental airlines aviation consumer protection violation 2010 $100,000
Continental Airlines, Inc. United Continental airlines aviation consumer protection violation 2009 $50,000
Continental Airlines, Inc. United Continental airlines aviation consumer protection violation 2009 $75,000
Contract Air Cargo, Inc.   aviation consumer protection violation 2005 $350,000
Copa Airlines, Inc.   aviation consumer protection violation 2012 $150,000
Costa Cruise Lines N.V.   aviation consumer protection violation 2009 $35,000
Craig Air Center, Inc.   aviation consumer protection violation 2010 $25,000
Darby Aviation, Inc., d/b/a AlphaJet International   aviation consumer protection violation 2005 $60,000
DB Air, Ltd.   aviation consumer protection violation 2004 $100,000
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2016 $40,000
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2001 $25,000
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2017 $120,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2014 $100,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2013 $750,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2011 $2,000,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $100,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $40,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2009 $375,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2007 $115,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2003 $1,350,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2017 $90,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2017 $200,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2019 $750,000
Delta Air Lines, Inc. and Northwest Airlines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $80,000
Destination Southern Africa   aviation consumer protection violation 2011 $20,000
Deutsche Lufthansa AG Lufthansa airlines aviation consumer protection violation 2011 $50,000
Deutsche Lufthansa AG Lufthansa airlines aviation consumer protection violation 2019 $50,000
Dynamic Airways   aviation consumer protection violation 2017 $15,000
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