Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$284,740,500
Number of Records: 
544
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,425,00023
American Airlines$9,075,00027
United Airlines Holdings$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Company Parent Parent Major Industry Primary Offense Type Year Penalty Amountsort icon
Air Canada rouge Air Canada airlines aviation consumer protection violation 2014 $90,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2014 $90,000
Air China Limited   aviation consumer protection violation 2013 $90,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2012 $90,000
Classic Designs of Tampa Bay, Inc., d/b/a Bell Air Aviation   aviation consumer protection violation 2006 $90,000
Grand Circle Corporation, d/b/a Grand Circle Travel and d/b/a Overseas Adventure Travel   aviation consumer protection violation 2006 $90,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2017 $90,000
All Nippon Airways All Nippon Airways (ANA) airlines aviation consumer protection violation 2018 $90,000
WK Travel d/b/a OneTravel   aviation consumer protection violation 2014 $95,000
Amadeus IT Group, S.A.   aviation consumer protection violation 2011 $95,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2015 $100,000
Air Europa Lineas Aereas, S.A.U.   aviation consumer protection violation 2015 $100,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2014 $100,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2014 $100,000
Avianca Avianca Holdings airlines aviation consumer protection violation 2013 $100,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2013 $100,000
Caribbean Airlines Limited   aviation consumer protection violation 2013 $100,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $100,000
Virgin America Inc. Alaska Air airlines aviation consumer protection violation 2012 $100,000
Allegiant Air, LLC Allegiant Air airlines aviation consumer protection violation 2012 $100,000
Spirit Airlines, Inc. Spirit Airlines airlines aviation consumer protection violation 2012 $100,000
Emirates   aviation consumer protection violation 2011 $100,000
Swift Air, LLC   aviation consumer protection violation 2011 $100,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2010 $100,000
Falcon Air Express   aviation consumer protection violation 2010 $100,000
Continental Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2010 $100,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2008 $100,000
Skyservice Airlines Inc.   aviation consumer protection violation 2006 $100,000
BlueStarJets, LLC   aviation consumer protection violation 2005 $100,000
Hawaiian Airlines Hawaiian Holdings airlines aviation consumer protection violation 2005 $100,000
Akwaaba Airlines & Tours Limited   aviation consumer protection violation 2005 $100,000
Traffic Management Corporation and Contract Cargo Airlines, Inc.   aviation consumer protection violation 2004 $100,000
DB Air, Ltd.   aviation consumer protection violation 2004 $100,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2003 $100,000
JetBIue Airways JetBlue Airways airlines aviation consumer protection violation 2003 $100,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2002 $100,000
Norwegian Air Shuttle   aviation consumer protection violation 2018 $100,000
Flugleidir, h.f., d/b/a Icelandair?   aviation consumer protection violation 2018 $100,000
Air Jamaica, Ltd.   aviation consumer protection violation 2008 $105,000
Ritetime Aviation & Travel Services, Inc.   aviation consumer protection violation 2006 $110,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2007 $115,000
Air India   aviation consumer protection violation 2017 $115,000
Continental Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2011 $120,000
Global Airline Services, Inc.   aviation consumer protection violation 2011 $120,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2011 $120,000
IDM Corporate Aviation Services, LLC   aviation consumer protection violation 2007 $120,000
ATA Airlines, Inc.   aviation consumer protection violation 2004 $120,000
Dynamic International Airways, LLC   aviation consumer protection violation 2017 $120,000
Delta Air Lines Delta Air Lines airlines aviation consumer protection violation 2017 $120,000
Carlson Wagonlit Travel, Inc. Carlson miscellaneous services aviation consumer protection violation 2013 $125,000
Valley National Bank   aviation consumer protection violation 2013 $125,000
Alitalia   aviation consumer protection violation 2013 $125,000
Mesaba Aviation, Inc. Delta Air Lines airlines aviation consumer protection violation 2011 $125,000
Canadian Helicopters Limited   aviation consumer protection violation 2009 $125,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2003 $125,000
Hawaiian Airlines Hawaiian Holdings airlines aviation consumer protection violation 2018 $125,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2018 $125,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2013 $130,000
Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V.   aviation consumer protection violation 2012 $130,000
TAME Linea Aerea del Ecuador   aviation consumer protection violation 2018 $130,000
Air Europa   aviation consumer protection violation 2014 $140,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2009 $140,000
Aeroenlaces Nacionales, S.A. de CV   aviation consumer protection violation 2016 $150,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2016 $150,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2014 $150,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2013 $150,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $150,000
Copa Airlines, Inc.   aviation consumer protection violation 2012 $150,000
Airtrade International, Inc.   aviation consumer protection violation 2012 $150,000
Pakistan International Airlines Corporation   aviation consumer protection violation 2012 $150,000
Aviation Advantage, Inc.   aviation consumer protection violation 2011 $150,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2006 $150,000
Platinum Jet Management, LLC   aviation consumer protection violation 2006 $150,000
Classic Limited Air, Inc.   aviation consumer protection violation 2004 $150,000
America West Airlines American Airlines airlines aviation consumer protection violation 2003 $150,000
Hawaiian Airlines, Inc. Hawaiian Holdings airlines aviation consumer protection violation 2015 $160,000
Capital Airways, LLC   aviation consumer protection violation 2011 $175,000
Premier Aircraft Management, Inc.   aviation consumer protection violation 2004 $175,000
Caribbean Sun Airlines dba World Atlantic Airlines   aviation consumer protection violation 2012 $180,000
Travelocity.com LP Expedia Group miscellaneous services aviation consumer protection violation 2012 $180,000
Qatar Airways Q.C.S.C.   aviation consumer protection violation 2016 $185,000
Fareportal Inc., d/b/a CheapOair   aviation consumer protection violation 2015 $185,000
Lufthansa German Airlines Lufthansa airlines aviation consumer protection violation 2016 $200,000
Societe Air France Air France-KLM airlines aviation consumer protection violation 2016 $200,000
Dynamic Airways LLC   aviation consumer protection violation 2016 $200,000
Southwest Airlines, Co. Southwest Airlines airlines aviation consumer protection violation 2014 $200,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $200,000
American Eagle Airlines, Inc. American Airlines airlines aviation consumer protection violation 2013 $200,000
Atlantic Southeast Airlines SkyWest airlines aviation consumer protection violation 2011 $200,000
Unique Vacations, Inc.   aviation consumer protection violation 2010 $200,000
Trans World Airlines, Inc. American Airlines airlines aviation consumer protection violation 2003 $200,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2017 $200,000
Scandinavian Airline System Scandinavian Airlines System (SAS) airlines aviation consumer protection violation 2018 $200,000
Air Canada Air Canada airlines aviation consumer protection violation 2016 $225,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2014 $225,000
British Airways PLC International Airlines Group airlines aviation consumer protection violation 2018 $225,000
Allegiant Air, LLC Allegiant Air airlines aviation consumer protection violation 2018 $225,000
VRG Linhas Aereas S.A. d/b/a GOL Linhas Aereas Inteligentes   aviation consumer protection violation 2013 $250,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2012 $250,000
Jet Choice I, LLC   aviation consumer protection violation 2007 $250,000
AMI Jet Charter, Inc.   aviation consumer protection violation 2005 $250,000
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