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Violation Tracker Individual Record

Company: ACI Worldwide and ACI Payments
Penalty: $10,000,000
Year: 2023
Date: October 27, 2023
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: ACI Worldwide and its subsidiary agreed to pay $10 million in penalties and costs to a multi-state group of regulators alleging that the company improperly initiated approximately $2.3 billion in mortgage payment transactions with improper data handling of customers with mortgages serviced by Nationstar, exposing them to overdraft and insufficient funds fees.
Level of Government: state
Action Type: agency action
Agency: Multistate Financial Regulators Case
Civil or Criminal Case: civil
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.