Violation Tracker Individual Record

Company: 
American Express
Current Parent Company: 
American Express
Penalty: 
$96,000,000
Primary Offense: 
consumer protection violation
Violation Description: 

The Consumer Financial Protection Bureau took action against two American Express banking subsidiaries for discriminating against consumers in Puerto Rico, the U.S. Virgin Islands, and other U.S. territories by providing them with credit and charge card terms that were inferior to those available in the 50 states. American Express was also said to have discriminated against certain consumers with Spanish-language preferences. American Express paid approximately $95 million in consumer redress during the course of the Bureau's review and American Express' review, and the order required it to pay at least another $1 million to fully compensate harmed consumers.

Year: 
2017
Date: 
August 23, 2017
Agency: 
Consumer Financial Protection Bureau
Civil or Criminal Case: 
civil
HQ Country of Parent: 
USA
HQ State of Parent: 
New York
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
financial services
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.