Promoting Accountability in
Violation Tracker Individual Record
The Consumer Financial Protection Bureau took action against two American Express banking subsidiaries for discriminating against consumers in Puerto Rico, the U.S. Virgin Islands, and other U.S. territories by providing them with credit and charge card terms that were inferior to those available in the 50 states. American Express was also said to have discriminated against certain consumers with Spanish-language preferences. American Express paid approximately $95 million in consumer redress during the course of the Bureau's review and American Express' review, and the order required it to pay at least another $1 million to fully compensate harmed consumers.