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Violation Tracker Individual Record

Company: British Airways PLC
Current Parent Company: International Airlines Group
Penalty: $1,260,000
Year: 2022
Date: November 14, 2022
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: British Airways agreed to pay over $1 million in legal costs and provide customer refunds of an unspecified total amount to settle litigation brought by customers alleging it improperly offered vouchers rather than refunds for flights cancelled during the COVID-19 pandemic.
Level of Government: federal
Action Type: private litigation
Court: Southern District of New York
Civil or Criminal Case: civil
Case ID: 1:20cv3542
Case Name: Ide v. British Airways PLC
Private Lawsuit Resolution Type: settlement
HQ Country of Current Parent: United Kingdom
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: airlines
Specific Industry of Current Parent: airlines
Source of Data: (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.