Violation Tracker Individual Record

Company: 
Cash America International Inc.
Current Parent Company: 
FirstCash
Penalty: 
$19,000,000
Year: 
2013
Date: 
November 20, 2013
Primary Offense: 
payday lending violation
Secondary Offense: 
Servicemembers Civil Relief Act
Violation Description: 

The Consumer Financial Protection Bureau ordered Cash America International, Inc. to refund consumers for robo-signing court documents in debt collection lawsuits. The CFPB also found that Cash America one of the largest short-term, small-dollar lenders in the country violated the Military Lending Act by illegally overcharging servicemembers and their families. Cash America was required to pay up to $14 million in refunds to consumers and a $5 million fine for these violations and for destroying records in advance of the Bureau's examination.

Level of Government: 
federal
Action Type: 
agency action
Agency: 
Consumer Financial Protection Bureau
Civil or Criminal Case: 
civil
HQ Country of Parent: 
USA
HQ State of Parent: 
Texas
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
financial services
Specific Industry of Parent: 
pawn shops
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.