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Violation Tracker Individual Record

Company: Chime Inc.
Penalty: $3,000,000
Year: 2023
Date: October 17, 2023
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The Consumer Financial Protection Bureau took action against Chime Inc. for deceiving consumers about the speed and cost of remittance transfers through its mobile app, Sendwave. Chime also illegally forced consumers to waive their legal rights, failed to provide consumers with legally required disclosures and receipts, and failed to properly investigate consumer disputes and errors. The CFPB ordered Chime to refund affected consumers nearly $1.5 million in fees and pay a $1.5 million penalty into the CFPBÃÆ€™¢‚¬Å¡¬Ãƒ€¦¡¬ÃƒÆ’Æ€™¢‚¬Å¡¬Ãƒ€¦¾¢s victims relief fund.
Level of Government: federal
Action Type: agency action
Agency: Consumer Financial Protection Bureau
Civil or Criminal Case: civil
Source of Data: (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.