Violation Tracker Individual Record

Company: 
CitiFinancial Servicing and CitiMortgage, Inc.
Current Parent Company: 
Citigroup
Penalty: 
$28,800,000
Year: 
2017
Date: 
January 23, 2017
Primary Offense: 
consumer protection violation
Violation Description: 

The Consumer Financial Protection Bureau ordered CitiFinancial Servicing and CitiMortgage, Inc. to pay $28.8 million in connection with allegations that they kept borrowers in the dark about options to avoid foreclosure or burdened them with excessive paperwork demands in applying for foreclosure relief.

Level of Government: 
federal
Action Type: 
agency action
Agency: 
Consumer Financial Protection Bureau
Civil or Criminal Case: 
civil
HQ Country of Parent: 
USA
HQ State of Parent: 
New York
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
financial services
Specific Industry of Parent: 
banking & securities
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.