Violation Tracker Individual Record

Company: 
EZCORP Inc.
Current Parent Company: 
EZCORP Inc.
Penalty: 
$10,500,000
Year: 
2015
Date: 
December 16, 2015
Primary Offense: 
consumer protection violation
Secondary Offense: 
debt collection abuses
Violation Description: 

The Consumer Financial Protection Bureau (CFPB) took action against EZCORP, Inc., a small-dollar lender, for what the agency called illegal debt collection practices. These tactics allegedly included visits to consumers at their homes and workplaces, empty threats of legal action, lying about consumers' rights, and exposing consumers to bank fees through unlawful electronic withdrawals. The Bureau ordered EZCORP to refund $7.5 million to 93,000 consumers, pay $3 million in penalties, and stop collection of remaining payday and installment loan debts owed by roughly 130,000 consumers. It also bars EZCORP from future in-person debt collection.

Level of Government: 
federal
Action Type: 
agency action
Agency: 
Consumer Financial Protection Bureau
Civil or Criminal Case: 
civil
HQ Country of Parent: 
USA
HQ State of Parent: 
Texas
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
financial services
Specific Industry of Parent: 
pawnshops
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.