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Violation Tracker Individual Record

Company: Phoenix Financial Services
Penalty: $1,675,000
Year: 2023
Date: June 8, 2023
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The Consumer Financial Protection Bureau took action against medical debt collector Phoenix Financial Services for numerous debt collection and credit reporting violations. The CFPB, which said that in thousands of cases Phoenix continued to attempt to collect on a debt that was not substantiated after a consumer disputed the validity of the debt, ordered the company to pay redress to affected consumers and a $1.675 million penalty.
Level of Government: federal
Action Type: agency action
Agency: Consumer Financial Protection Bureau
Civil or Criminal Case: civil
Source of Data: (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.