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Violation Tracker Individual Record

Company: Portfolio Recovery Associates
Penalty: $24,180,000
Year: 2023
Date: March 23, 2023
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The CFPB ordered Portfolio Recovery Associates to pay a $12 million penalty and pay at least $12.18 million in relief to customers to resolve allegations the company engaged in illegal debt collection practices.
Level of Government: federal
Action Type: agency action
Agency: Consumer Financial Protection Bureau
Civil or Criminal Case: civil
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.