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Violation Tracker Individual Record

Company: Servicio UniTeller
Penalty: $730,000
Year: 2022
Date: December 22, 2022
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The Consumer Financial Protection Bureau issued an order against Servicio UniTeller, an international remittance company, for multiple violations of the requirements governing electronic money transfers, including failing to refund customers after the company made money transfer errors. The CFPB found Servicio UniTeller failed to comply with many Electronic Fund Transfer Act requirements, including failing to provide accurate disclosures to senders. The agency order required Servicio UniTeller to bring its business practices into compliance with the law, to reimburse harmed consumers, to pay a $700,000 penalty and to refund approximately $30,000 to harmed consumers.
Level of Government: federal
Action Type: agency action
Agency: Consumer Financial Protection Bureau
Civil or Criminal Case: civil
Source of Data: (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.