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Violation Tracker Individual Record

Company: Sorenson Communications, LLC and CaptionCall, LLC
Penalty: $40,500,000
Year: 2021
Date: December 3, 2021
Offense Group: consumer-protection-related offenses
Primary Offense: telecommunications violation
Violation Description: The Federal Communications Commission's Enforcement Bureau settled with Sorenson Communications, LLC and its wholly-owned subsidiary, CaptionCall, LLC, to resolve investigations into CaptionCall's practices as a provider of Internet Protocol Captioned Telephone Service (IP CTS), an internet-based form of Telecommunications Relay Services (TRS). In addition to paying a $12.5 million civil penalty, CaptionCall will reimburse $28 million to the TRS Fund, and has agreed to enter into a compliance plan to ensure further compliance with these rules.
Level of Government: federal
Action Type: agency action
Agency: Federal Communications Commission
Civil or Criminal Case: civil
Source of Data: (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.