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Violation Tracker Individual Record

Company: TransUnion
Current Parent Company: TransUnion
Penalty: $23,000,000
Year: 2023
Date: October 12, 2023
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Secondary Offense: Fair Credit Reporting Act violation
Violation Description: The Consumer Financial Protection Bureau and the Federal Trade Commission took action against a rental screening subsidiary of TransUnion for violations of the Fair Credit Reporting Act. TransUnion was alleged to have failed to take steps to ensure the rental background checks that landlords use to decide who gets housing were accurate. The company was also said to have withheld from renters the names of third parties that were providing the inaccurate information. The CFPB and FTC requested a federal court to order the TransUnion company to pay $15 million and make significant improvements to how it reports evictions. Separately, the CFPB ordered TransUnion to pay $8 million for lying to consumers about timely placing or removing security freezes and locks on the credit reports of tens of thousands of consumers.
Level of Government: federal
Action Type: agency action
Agency: Consumer Financial Protection Bureau
Civil or Criminal Case: civil
HQ Country of Current Parent: USA
HQ State of Current Parent: Illinois
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: miscellaneous services
Specific Industry of Current Parent: credit rating services
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.