Violation Tracker Individual Record

Company: 
United Airlines, Inc.
Current Parent Company: 
United Continental
Penalty: 
$750,000
Year: 
2016
Date: 
January 7, 2016
Primary Offense: 
aviation consumer protection violation
Violation Description: 

This consent order concerns violations by United Airlines, Inc., of 14 CFR Part 259, the Department's tarmac delay rule; 49 U.S.C. ? 42301, which requires adherence to a carrier's emergency contingency plan; and 49 U.S.C. ? 41712, which prohibits unfair and deceptive practices. Specifically, the carrier violated the Department's tarmac delay rule by failing to adhere to the assurances in its contingency plan for lengthy tarmac delays that the carrier would not allow an aircraft to remain on the tarmac for more than three hours for domestic flights and four hours for international flights before providing passengers an opportunity to deplane.

Level of Government: 
federal
Action Type: 
agency action
Agency: 
Transportation Department Aviation Consumer Protection Division
Civil or Criminal Case: 
civil
HQ Country of Parent: 
USA
HQ State of Parent: 
Illinois
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
airlines
Specific Industry of Parent: 
airlines
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.