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Violation Tracker Individual Record

Company: VONAGE
Current Parent Company: Ericsson
Parent at the Time of the Penalty Announcement:  subscribe to see this data field
Recap of Ownership Changes:  subscribe to see this data field
Penalty: $3,000,000
Year: 2009
Date: November 16, 2009
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: VONAGE agreed to pay $3 million to settle multistate litigation arising out of complaints from customers about facing difficulties cancelling their voice-over-internet-protocol service.
Level of Government: state
Action Type: agency action
Agency: Multistate Attorneys General Case
Civil or Criminal Case: civil
HQ Country of Current Parent: Sweden
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: telecommunications
Specific Industry of Current Parent: telecommunications
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.