Violation Tracker Individual Record

Company: 
Bank of America, N.A.
Current Parent Company: 
Bank of America
Penalty: 
$1,940,000
Year: 
2017
Date: 
June 13, 2017
Primary Offense: 
consumer protection violation
Violation Description: 

Bank of America agreed to pay a total of nearly $2 million to the Los Angeles, Alameda, Riverside, San Diego and Ventura county district attorneys in settlement of allegations it did not disclose its automatic recording of phone calls to customers in adequate time, as required by California law.

Level of Government: 
local
Action Type: 
agency action
Agency: 
California Multi-Jurisdiction Case
Civil or Criminal Case: 
civil
Private Lawsuit Resolution Type: 
settlement
Facility State: 
California
Facility County: 
multi-county
HQ Country of Parent: 
USA
HQ State of Parent: 
North Carolina
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
financial services
Specific Industry of Parent: 
banking
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.