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Violation Tracker Individual Record

Company: Care.com
Penalty: $1,000,000
Year: 2020
Date: July 13, 2020
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: In a case brought by the district attorneys of San Francisco and Marin County, Care.com agreed to pay $700,000 in civil penalties and $300,000 in restitution to customers who purchased higher priced background checks in settlement of allegations it misrepresented the robustness of the background checks on caregivers that customers paid for, and enrolled customers in auto-renewal subscriptions without affirmative consent and disclosures.
Level of Government: local
Action Type: agency action
Agency: California Multi-Jurisdiction Case
Civil or Criminal Case: civil
Facility State: California
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.