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Violation Tracker Individual Record

Company: Coral Communications
Penalty: $5,100,000
Year: 2001
Date: April 19, 2001
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The Commission found Coral engaged in an illegal practice known as cramming by placing nearly $6 million of unauthorized charges on the local telephone bills of over 250,000 Californians. The Commission ordered full refunds of all charges assessed by Coral. Because Coral was allegedly defunct and insolvent. The Commission ordered the billing intermediaries and factors to disgorge all funds retained from Coral billings in order to make as complete a refund as possible to customers. The Commission also ordered its General Counsel to take all reasonable steps to secure Coral assets for reparations to Coral's California victims.
Level of Government: state
Action Type: agency action
Agency: California Public Utilities Commission
Civil or Criminal Case: civil
Case ID: 01-04-035
Facility State: California
Source of Data: (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.