Violation Tracker Individual Record

Company: 
Equilon Enterprises, LLC dba Shell Oil
Current Parent Company: 
Royal Dutch Shell
Penalty: 
$762,500
Year: 
2016
Date: 
July 25, 2016
Primary Offense: 
consumer protection violation
Secondary Offense: 
false advertising
Violation Description: 

Equilon Enterprises agreed to pay $762,500 in settlement of allegations by the District Attorneys of Santa Clara, Alameda, Monterey, Napa, Santa Cruz, Solano and Sonoma counties that it failed to adequately inform customers about limitations applying to its gift and reward cards and did not provide some customers with advertised discounts.

Level of Government: 
local
Action Type: 
agency action
Agency: 
California Multi-Jurisdiction Case
Civil or Criminal Case: 
civil
Private Lawsuit Resolution Type: 
settlement
Facility State: 
California
Facility County: 
multi-county
HQ Country of Parent: 
Netherlands
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
oil and gas
Specific Industry of Parent: 
oil & gas
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.