Basic Search  |  Summaries  |  Advanced Search

Violation Tracker Individual Record

Company: T-Mobile USA, Inc.
Current Parent Company: T-Mobile US
Parent at the Time of the Penalty Announcement:  subscribe to see this data field
Penalty: $3,585,000
Year: 2022
Date: November 7, 2022
Offense Group: consumer-protection-related offenses
Primary Offense: utility service violation
Violation Description: T-Mobile was fined $3,585,000 in a finding that the company falsely represented that they would not degrade customer service during customer migration as a condition of the company's merger with Sprint Communications. It was alleged that T-Mobile shutting down the CDMA Network resulted in substantial number of customers who had not yet migrated losing phone service.
Level of Government: state
Action Type: agency action
Agency: California Public Utilities Commission
Civil or Criminal Case: civil
Facility State: California
HQ Country of Current Parent: USA
HQ State of Current Parent: Washington
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: telecommunications
Specific Industry of Current Parent: telecommunications
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.