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Violation Tracker Individual Record

Company: Vista Group International
Penalty: $7,000,000
Year: 2001
Date: September 6, 2001
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The Commission found that Vista failed to adequately supervise its telemarketers, so that thousands of customers switched long distance providers after receiving misleading solicitations and inadequate information about the rates and switching charges. For these unlawful acts, the Commission concluded that a $7.0 million fine was warranted and also ordered reparations of $20 for each business line of each aggrieved customer.
Level of Government: state
Action Type: agency action
Agency: California Public Utilities Commission
Civil or Criminal Case: civil
Case ID: 01-09-017 and 02-08-074
Facility State: California
Source of Data: (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.