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Violation Tracker Individual Record

Company: Liberty Tax
Penalty: $750,000
Year: 2024
Date: January 10, 2024
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The nation‚¬„¢s third largest tax preparation company, Liberty Tax, agreed to pay $550,000 to more than 7,300 DC residents who were misled and overcharged for tax preparation services. As part of a settlement resolving the consumer protection lawsuit that the Office of the Attorney General (OAG) filed against it, Liberty Tax must also pay $200,000 to the District and permanently end the deceptive marketing and pricing tactics it used across the US.  
Level of Government: state
Action Type: agency action
Agency: District of Columbia Attorney General
Civil or Criminal Case: civil
Facility State: District of Columbia
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.