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Violation Tracker Individual Record

Company: BookIt Operating LLC dba BookIt.com
Penalty: $551,835
Year: 2020
Date: December 9, 2020
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Bookit agreed to pay $551,835 refunds to customers in settlement of allegations it withheld payments for travel reservations cancelled due to the pandemic and collected payments despite knowing travel would be cancelled.
Level of Government: state
Action Type: agency action
Agency: Massachusetts Attorney General
Civil or Criminal Case: civil
Facility State: Massachusetts
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.