Violation Tracker Individual Record

Company: 
National Grid
Current Parent Company: 
National Grid
Penalty: 
$1,500,000
Year: 
2016
Date: 
October 12, 2016
Offense Group: 
consumer-protection-related offenses
Primary Offense: 
consumer protection violation
Violation Description: 

National Grid agreed to pay more than $1.5 million in credit to customers it was alleged were incorrectly charged a more expensive rate for natural gas.

Level of Government: 
state
Action Type: 
agency action
Agency: 
Massachusetts Attorney General
Civil or Criminal Case: 
civil
Facility State: 
Massachusetts
HQ Country of Parent: 
United Kingdom
Ownership Structure of Parent: 
publicly traded
Major Industry of Parent: 
utilities and power generation
Specific Industry of Parent: 
utilities
Source Notes: 
If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Parent company note: 
Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.