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Violation Tracker Individual Record

Company: Family Energy, Inc.
Penalty: $2,150,000
Year: 2022
Date: March 14, 2022
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: Family Energy agreed to pay $2.15 million in settlement of allegations that it lured consumers with false promises of savings, and then charged them significant early termination fees when they tried to get out of their contracts and that many consumers did not even realize they had been enrolled with Family Energy, since sales representatives falsely claimed to represent the consumers' utility or enrolled consumers without their consent.
Level of Government: state
Action Type: agency action
Agency: New York Attorney General
Civil or Criminal Case: civil
Facility State: New York
Source of Data: (click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.