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Violation Tracker Individual Record

Company: Convergent Outsourcing Inc.
Penalty: $1,600,000
Year: 2021
Date: September 8, 2021
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Violation Description: The Washington Attorney General announced that collection agency Convergent would pay more than $1.6 million over misleading letters it sent to Washingtonians. The letters contained "settlement offers" to settle debts, including student loans, but failed to disclose that Convergent could not enforce the debt in court.
Level of Government: state
Action Type: agency action
Agency: Washington Attorney General
Civil or Criminal Case: civil
Facility State: Washington
Source of Data: (click here)
Source Notes: If an online information source is not working, check the Violation Tracker Data Sources page for an updated link.
Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.