Violation Tracker Parent Company Summary

Parent Company Name: 
Manulife Financial
Ownership Structure: 
publicly traded (ticker symbol MFC)
Headquartered in: 
Canada
Major Industry: 
financial services
Specific Industry: 
insurance
Penalty total since 2000: 
$64,331,929
Number of records: 
20
Top 5 Offense Groups (Groups Defined)Penalty TotalNumber of Records
consumer-protection-related offenses$42,950,14015
financial offenses$21,376,7894
environment-related offenses$5,0001
Top 5 Primary Offense TypesPenalty TotalNumber of Records
discriminatory practices (non-employment)$24,400,0001
investor protection violation$21,337,8793
insurance violation$18,510,14013
consumer protection violation$40,0001
tax violations$38,9101
Notes: 

Parent-subsidiary linkages are based on relationships current as of the latest revision listed in the Update Log, which may vary from what was the case when a violation occurred. The penalty totals are adjusted to account for the fact that the individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. The totals are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the list below.

Associated Names: 

John Hancock Assignment Co.; John Hancock Investment Management Services, LLC; John Hancock Life & Health Insurance Co.; John Hancock Life Insurance Co.; John Hancock Life Insurance Co. (USA) et al.; John Hancock Life Insurance Company (U.S.A.); John Hancock Life Insurance Company of New York; John Hancock Variable Life Insurance Co.; MANULIFE FINANCIAL; MANULIFE FINANCIAL US OPERATIONS

Links: 

Subsidy Tracker data on financial assistance to this company by federal, state and local government agencies can be found here.


Individual Penalty Records:

Click on the company or penalty amount for more information on each case.
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Company Primary Offense Type Year Agency Penalty Amountsort icon
John Hancock Life Insurance Company discriminatory practices (non-employment) 2009 private lawsuit-federal $24,400,000
John Hancock Investment Management Services, LLC investor protection violation 2007 SEC $19,787,879
John Hancock Life Insurance Company insurance violation 2012 MULTI-FIN $13,300,000
John Hancock Life Insurance Co. insurance violation 2011 MULTI-AG $3,000,000
Manulife Financial Corporation investor protection violation 2004 DOJ_ANTITRUST $1,000,000
John Hancock Life Insurance Co. (USA) et al. insurance violation 2015 MN-FIN $900,000
John Hancock Life Insurance Company (U.S.A.) insurance violation 2019 VT-FIN $800,000
John Hancock Life Insurance Co. investor protection violation 2014 MA-AG $550,000
John Hancock Life Insurance Co. (USA) et al. insurance violation 2012 MN-FIN $200,000
John Hancock Life Insurance Company of New York insurance violation 2017 NY-DFS $73,000
John Hancock Life Insurance Co. insurance violation 2011 CA-INS $70,000
John Hancock Life Insurance Company insurance violation 2020 VA-INS $60,600
John Hancock Life Insurance Company (U.S.A.) insurance violation 2018 OR-FIN $49,000
John Hancock Life Insurance Co. consumer protection violation 2013 MA-AG $40,000
John Hancock Assignment Co. tax violations 2014 CT-AG $38,910
John Hancock Life Insurance Company (U.S.A.) insurance violation 2017 OR-FIN $36,500
John Hancock Variable Life Insurance Co. insurance violation 2006 MO-INS $11,040
MANULIFE FINANCIAL US OPERATIONS environmental violation 2008 EPA $5,000
John Hancock Life & Health Insurance Co. insurance violation 2016 MN-FIN $5,000
John Hancock Life Insurance Co. insurance violation 2013 MT-INS $5,000
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