Violation Tracker Agency Summary Page

Agency Name: 
Transportation Department Aviation Consumer Protection Division
Penalty Total since 2000: 
$285,037,500
Number of Records: 
546
Note: 
The parent penalty totals are adjusted to account for the fact that the list of individual entries below may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. Duplicate penalty amounts are marked with an asterisk in the individual records list below.

Top 10 Parent CompaniesTotal Penalty $Number of Records
Delta Air Lines$232,475,00024
American Airlines$9,075,00027
United Airlines Holdings$6,372,00022
Southwest Airlines$3,670,00015
Indigo Partners$2,375,00011
JetBlue Airways$1,020,0009
International Airlines Group$1,020,0008
Alaska Air$777,50013
Spirit Airlines$745,0007
Ingles Markets$700,0003


Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the parent name to reach the summary page for that parent company.
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Company Parent Parent Major Industry Primary Offense Type Yearsort icon Penalty Amount
Asiana Airlines   aviation consumer protection violation 2014 $500,000
Global Target International Inc., d/b/a GTS Globotours   aviation consumer protection violation 2014 $80,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2014 $25,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2014 $90,000
Airtrade International, Inc.   aviation consumer protection violation 2014 $80,000
WK Travel d/b/a OneTravel   aviation consumer protection violation 2014 $95,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2013 $60,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $20,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $60,000
Laurus Travel, Inc.   aviation consumer protection violation 2013 $26,000
VRG Linhas Aereas S.A. d/b/a GOL Linhas Aereas Inteligentes   aviation consumer protection violation 2013 $250,000
Alaska Airlines, Inc. Alaska Air airlines aviation consumer protection violation 2013 $30,000
VIH Cougar Helicopters, Inc.   aviation consumer protection violation 2013 $300,000
BestCare EMS, Ltd.   aviation consumer protection violation 2013 $15,000
GoJet Airlines, LLC Trans States Holdings airlines aviation consumer protection violation 2013 $10,000
Shuttle America Corporation   aviation consumer protection violation 2013 $10,000
American Airlines American Airlines airlines aviation consumer protection violation 2013 $20,000
US Airways, Inc. American Airlines airlines aviation consumer protection violation 2013 $1,200,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2013 $1,100,000
Carlson Wagonlit Travel, Inc. Carlson miscellaneous services aviation consumer protection violation 2013 $125,000
Frosch International Travel, Inc.   aviation consumer protection violation 2013 $65,000
Jet Airways (India) Ltd.   aviation consumer protection violation 2013 $10,000
Alpha Media Group, LLC   aviation consumer protection violation 2013 $60,000
Virgin America, Inc. Alaska Air airlines aviation consumer protection violation 2013 $150,000
Valley National Bank   aviation consumer protection violation 2013 $125,000
Raj Travel, Incorporated   aviation consumer protection violation 2013 $10,000
United Airlines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2013 $350,000
AAA MidAtlantic Inc.   aviation consumer protection violation 2013 $40,000
STA Travel, Inc.   aviation consumer protection violation 2013 $40,000
Avianca Avianca Holdings airlines aviation consumer protection violation 2013 $100,000
Etihad Airways, Inc.   aviation consumer protection violation 2013 $20,000
Hipmunk, Inc.   aviation consumer protection violation 2013 $30,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2013 $80,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $200,000
American Eagle Airlines, Inc. American Airlines airlines aviation consumer protection violation 2013 $200,000
PrimeSport, Inc.   aviation consumer protection violation 2013 $60,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2013 $40,000
Korean Airlines Co., Ltd. Hanjin Group diversified aviation consumer protection violation 2013 $60,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2013 $60,000
Delta Air Lines, Inc. Delta Air Lines airlines aviation consumer protection violation 2013 $750,000
JTB USA, Inc.   aviation consumer protection violation 2013 $60,000
AirTran Airways Southwest Airlines airlines aviation consumer protection violation 2013 $100,000
Air China Limited   aviation consumer protection violation 2013 $90,000
Southwest Airlines Co. Southwest Airlines airlines aviation consumer protection violation 2013 $150,000
Caribbean Airlines Limited   aviation consumer protection violation 2013 $100,000
Alitalia   aviation consumer protection violation 2013 $125,000
United Air Lines, Inc. United Airlines Holdings airlines aviation consumer protection violation 2013 $130,000
Sky King, Inc. Ingles Markets retailing aviation consumer protection violation 2013 $500,000
Legendary Journeys, Inc.   aviation consumer protection violation 2013 $40,000
Copa Airlines, Inc.   aviation consumer protection violation 2012 $150,000
Virgin America Inc. Alaska Air airlines aviation consumer protection violation 2012 $55,000
Eros Group, Inc.   aviation consumer protection violation 2012 $30,000
Scott Air LLC d/b/a Island Air Express   aviation consumer protection violation 2012 $20,000
World Travel Network, LLC   aviation consumer protection violation 2012 $10,000
Vision Airlines, Inc.   aviation consumer protection violation 2012 $50,000
Airtrade International, Inc.   aviation consumer protection violation 2012 $150,000
Travelzoo Inc. Travelzoo Inc. miscellaneous services aviation consumer protection violation 2012 $50,000
STI Travel, LLC   aviation consumer protection violation 2012 $20,000
Malaysia Airline System BHd   aviation consumer protection violation 2012 $30,000
AeroSvit Airlines   aviation consumer protection violation 2012 $20,000
Mauiva, LLC   aviation consumer protection violation 2012 $50,000
I-Jet Aviation, LLC   aviation consumer protection violation 2012 $50,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $100,000
Worldwide Travel, Inc.   aviation consumer protection violation 2012 $15,000
FlightNetwork   aviation consumer protection violation 2012 $15,000
Jetstar Airways, Pty Limited   aviation consumer protection violation 2012 $30,000
TEM Enterprises dba Xtra Airways   aviation consumer protection violation 2012 $300,000
British Airways Plc International Airlines Group airlines aviation consumer protection violation 2012 $250,000
Pakistan International Airlines Corporation   aviation consumer protection violation 2012 $150,000
Air China, Limited   aviation consumer protection violation 2012 $40,000
Solar Tours, Inc.   aviation consumer protection violation 2012 $30,000
JSC Aeroflot   aviation consumer protection violation 2012 $60,000
Travel Today, Inc.   aviation consumer protection violation 2012 $10,000
Aerolineas Argentinas, S.A.   aviation consumer protection violation 2012 $50,000
Compagnie Nationale Royal Air Maroc   aviation consumer protection violation 2012 $60,000
EgyptAir Airlines Company   aviation consumer protection violation 2012 $60,000
Royal Jordanian Airlines   aviation consumer protection violation 2012 $70,000
JetBlue Airways Corporation JetBlue Airways airlines aviation consumer protection violation 2012 $90,000
Orbitz Worldwide, LLC Expedia Group miscellaneous services aviation consumer protection violation 2012 $50,000
Pacific For Less, Inc.   aviation consumer protection violation 2012 $20,000
Philippine Airlines, Inc.   aviation consumer protection violation 2012 $80,000
Santa Barbara Airlines   aviation consumer protection violation 2012 $80,000
Caribbean Sun Airlines dba World Atlantic Airlines   aviation consumer protection violation 2012 $180,000
Travelocity.com LP Expedia Group miscellaneous services aviation consumer protection violation 2012 $180,000
Trip Advisor, LLC   aviation consumer protection violation 2012 $80,000
Vision Airlines, Inc.   aviation consumer protection violation 2012 $75,000
Concesionaria Vuela Compania de Aviacion, S.A.P.I. de C.V.   aviation consumer protection violation 2012 $130,000
Virgin America Inc. Alaska Air airlines aviation consumer protection violation 2012 $100,000
People Express Airlines, Inc.   aviation consumer protection violation 2012 $10,000
Air India, Limited   aviation consumer protection violation 2012 $80,000
Atlantic Southeast Airlines, Inc. SkyWest airlines aviation consumer protection violation 2012 $25,000
Swift Jet, Inc.   aviation consumer protection violation 2012 $10,000
Frontier Airlines, Inc. Indigo Partners private equity (including portfolio companies) aviation consumer protection violation 2012 $50,000
Pilatus PC Centre Canada, Inc.   aviation consumer protection violation 2012 $20,000
Private Air, Inc.   aviation consumer protection violation 2012 $25,000
International Jet Management GmbH   aviation consumer protection violation 2012 $25,000
Qantas Airways Limited Qantas Airways airlines aviation consumer protection violation 2012 $40,000
Unister USA, LLC   aviation consumer protection violation 2012 $30,000
Twin Air Calypso Limited, Inc.   aviation consumer protection violation 2012 $70,000
Allegiant Air, LLC Allegiant Air airlines aviation consumer protection violation 2012 $100,000
Aviation Services, Ltd.   aviation consumer protection violation 2012 $20,000
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