Promoting Accountability in
Violation Tracker Individual Record
The Consumer Financial Protection Bureau ordered Bank of America, N.A. and FIA Card Services, N.A. to provide an estimated $727 million in relief to consumers harmed by practices related to credit card add-on products. Bank of America was also accused of illegally charging approximately 1.9 million consumer accounts for credit monitoring and credit reporting services that they were not receiving. Bank of America was required to pay a $20 million civil money penalty to the CFPB.