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Violation Tracker Summary for Mega-Scandal

Mega-Scandal: Credit Card Issuer Abuses
Description: This list shows cases in which credit card issuers paid penalties of $25 million or more in penalties for unfair practices, especially relating to add-on products.
Penalty Total since 2000: $3,818,800,000
Number of Penalty Records: 19
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
JPMorgan Chase$1,075,500,0007
Citigroup$1,068,800,0002
Bank of America$772,000,0002
Synchrony Financial$259,100,0002
Discover Financial Services$214,000,0001
American Express$168,200,0002
Capital One Financial$165,000,0001
Bread Financial Holdings$63,950,0001
First National of Nebraska$32,250,0001

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearAgencyPenalty Amount sort icon
Bank of America, N.A.Bank of Americafinancial servicesconsumer protection violation2014CFPB$747,000,000
Citibank N.A.Citigroupfinancial servicesconsumer protection violation2015CFPB$733,800,000
Citibank, N.A.Citigroupfinancial servicesconsumer protection violation2018CFPB$335,000,000
Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A.JPMorgan Chasefinancial servicesconsumer protection violation2013CFPB$329,000,000
Providian Financial Corp.JPMorgan Chasefinancial servicesconsumer protection violation2000CA-AG$305,500,000
GE Capital Retail Bank, now known as Synchrony BankSynchrony Financialfinancial servicesconsumer protection violation2014CFPB$225,000,000
Discover BankDiscover Financial Servicesfinancial servicesconsumer protection violation2012CFPB$214,000,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015CFPB$186,000,000
Capital One Bank (U.S.A.), N.A.Capital One Financialfinancial servicesconsumer protection violation2012CFPB$165,000,000
Chase Bank USA N.A.JPMorgan Chasefinancial servicesconsumer protection violation2015MULTI-AG(*)Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting. $106,000,000
Providian Financial Corp.JPMorgan Chasefinancial servicesconsumer protection violation2000private lawsuit-federal$105,000,000
Chase Bank NAJPMorgan Chasefinancial servicesconsumer protection violation2012private lawsuit-federal$100,000,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2012CFPB$99,100,000
American ExpressAmerican Expressfinancial servicesconsumer protection violation2013CFPB$69,100,000
Comenity Bank and Comenity Capital BankBread Financial Holdingsfinancial servicesbanking violation2015FDIC$63,950,000
JPMorgan ChaseJPMorgan Chasefinancial servicesconsumer protection violation2015CA-AG$50,000,000
GE Capital Retail Bank and CareCreditSynchrony Financialfinancial servicesconsumer protection violation2013CFPB$34,100,000
First National Bank of OmahaFirst National of Nebraskafinancial servicesconsumer protection violation2016CFPB$32,250,000
Bank of America, National AssociationBank of Americafinancial servicesbanking violation2014OCC$25,000,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.