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Violation Tracker Individual Record

Company: Capital One Bank (U.S.A.), N.A.
Current Parent CompanyCapital One Financial
Parent at the Time of the Penalty Announcement subscribe to see this data field
Penalty: $165,000,000
Year: 2012
Date: July 18, 2012
Offense Group: consumer-protection-related offenses
Primary Offense: consumer protection violation
Secondary Offense: credit card violation
Violation Description: The Consumer Financial Protection Bureau ordered Capital One Bank (U.S.A.), N.A. to refund approximately $140 million to two million customers and pay an additional $25 million penalty. This action resulted from a CFPB examination that identified what the agency called deceptive marketing tactics used by Capital One's vendors to pressure or mislead consumers into paying for add-on products such as payment protection and credit monitoring when they activated their credit cards.
Level of Government: federal
Action Type: agency action
Agency: Consumer Financial Protection Bureau
Civil or Criminal Case: civil
HQ Country of Current Parent: USA
HQ State of Current Parent: Virginia
Ownership Structure of Current Parent: publicly traded
Major Industry of Current Parent: financial services
Specific Industry of Current Parent: banking
Source of Data(click here)
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Current parent company note: Parent-subsidiary relationship is current as of the most recent revision listed in the Update Log.