Violation Tracker Individual Record
The Department of Justice announced the federal government's first lawsuit filed against owners and servicers of student loans for violating the rights of servicemembers eligible for benefits and protections under the Servicemembers Civil Relief Act. The complaint alleged that three defendants engaged in a nationwide pattern or practice, dating as far back as 2005, of violating the SCRA by failing to provide members of the military the six percent interest rate cap to which they were entitled. The three defendants were Sallie Mae Inc. (later known as Navient Solutions Inc.), SLM DE Corporation (later known as Navient DE Corporation), and Sallie Mae Bank. The complaint further alleged that defendants Sallie Mae Inc. and SLM DE Corporation also violated the SCRA by improperly obtaining default judgments against servicemembers.