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Violation Tracker Summary for Offense Group

Offense Group: consumer-protection-related offenses
Penalty Total since 2000: $148,353,838,325
Number of Penalty Records: 25,181
Note: The totals here are adjusted to account for the fact that each current parent's entries may include both agency records and settlement announcements for the same case; or else a penalty covering multiple locations may be listed in the individual records for each of the facilities. They are also adjusted to reflect cases in which federal and state or local agencies cooperated and issued separate announcements of the outcome. Duplicate or overlapping penalty amounts are marked with an asterisk in the individual records list below.
Top 10 Current Parent CompaniesTotal Penalty $Number of Records
Bank of America$44,251,859,04278
Wells Fargo$11,542,492,25260
JPMorgan Chase$8,619,119,17863
Meta Platforms Inc.$5,840,065,0548
Citigroup$4,383,536,46040
Volkswagen$4,100,012,0006
Ocwen Financial$2,547,342,77236
Dominion Energy$2,528,657,1826
Navient$2,056,307,3047
Alphabet Inc.$1,767,975,00023

Individual Penalty Records:

Click on the company or penalty amount for more information on each case. Click on the current parent name to reach the summary page for that parent company.

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CompanyCurrent ParentCurrent Parent IndustryPrimary Offense TypeYearAgency sort iconPenalty Amount
Kaiser-Francis Oil Co. insurance violation2022WY-ENV$16,000
Mac Midstream, L.L.C. insurance violation2022WY-ENV$5,000
Suddenlink utility service violation2022WV-PSC$2,242,000
Allied Corporate Connection, LLC and Premiere Debt Solutions, LLC consumer protection violation2011WV-AG$34,000
AlltelVerizon Communicationstelecommunicationsconsumer protection violation2006WV-AG$90,000
Ascension Services, Inc. consumer protection violation2008WV-AG$268,000
Auto Trakk LLC consumer protection violation2018WV-AG$890,000
Avant Inc. consumer protection violation2016WV-AG$336,000
Bank of America Corp.Bank of Americafinancial servicesconsumer protection violation2013WV-AG$1,950,000
Bank One-West Virginia consumer protection violation2002WV-AG$132,000
Bartolo Funeral Home, Inc. consumer protection violation2005WV-AG$140,000
Beautiful Memories Monuments consumer protection violation2007WV-AG$43,000
Blue World Pools Inc. consumer protection violation2015WV-AG$1,650,000
Brady and Caruso, LLC consumer protection violation2009WV-AG$292,240
Bristol-Myers Squibb CompanyBristol-Myers Squibbpharmaceuticalsconsumer protection violation2019WV-AG$1,600,000
Bureau of Asset Management consumer protection violation2008WV-AG$100,000
Cambridge Credit Counseling Corp. consumer protection violation2006WV-AG$250,000
CashCall Inc.CashCall Inc.financial servicesconsumer protection violation2015WV-AG$13,000,000
Cashland consumer protection violation2016WV-AG$150,000
Cavalry Investments consumer protection violation2016WV-AG$19,700,000
Citibank/Citigroup Inc.Citigroupfinancial servicesconsumer protection violation2013WV-AG$1,950,000
Clear Financial Solutions, Financial Freedom of America, Inc., and Financial Solutions Legal Center consumer protection violation2010WV-AG$214,000
Countrywide Financial CorporationBank of Americafinancial servicesmortgage abuses2009WV-AG$340,901
Cross Country Bank and Applied Card Systems, Inc. consumer protection violation2005WV-AG$1,500,000
Debt Relief of America, L.P., Fidelity Debt Consultants, Inc., Freedom Group and New Horizons Debt Relief consumer protection violation2007WV-AG$517,000
Discover Financial ServicesDiscover Financial Servicesfinancial servicesconsumer protection violation2013WV-AG$1,950,000
Dominion Management Services dba CashPoint consumer protection violation2015WV-AG$2,400,000
Excalibur I, LLC consumer protection violation2007WV-AG$3,000,000
Family Credit Counseling Corporation consumer protection violation2013WV-AG$126,000
Fast Auto Loans Inc. and Virginia Auto Loans Inc. consumer protection violation2014WV-AG$1,266,000
Federal Pacific Credit Company, Kessler and Freedman, Inc., and Phillips and Burns consumer protection violation2008WV-AG$581,000
FFD Companies consumer protection violation2010WV-AG$305,446
Financial Asset Management Systems, Inc. consumer protection violation2006WV-AG$290,056
Financial Credit Services consumer protection violation2008WV-AG$6,675,474
Frontier CommunicationsFrontier Communicationstelecommunicationstelecommunications violation2015WV-AG$160,000,000
Frontier Financial Group consumer protection violation2012WV-AG$154,457
Gatens-Harding Funeral Home consumer protection violation2017WV-AG$25,000
GE Money Bank consumer protection violation2013WV-AG$1,950,000
GWWV, Inc. consumer protection violation2006WV-AG$8,853
Hague Quality Water International consumer protection violation2007WV-AG$10,000
Help Ministries Incorporated, d/b/a Debt Free consumer protection violation2006WV-AG$300,000
HSBC Finance CorporationHSBCfinancial servicesconsumer protection violation2013WV-AG$1,950,000
I Glo Workshop, Inc. consumer protection violation2009WV-AG$10,660
IGIA, Inc. consumer protection violation2007WV-AG$176,139
JK Harris & Company consumer protection violation2011WV-AG$14,180
Johnson and JohnsonJohnson & Johnsonpharmaceuticalsconsumer protection violation2009WV-AG$4,475,000
JPMorgan Chase & Co.JPMorgan Chasefinancial servicesconsumer protection violation2013WV-AG$1,950,000
K-MartSearsretailingconsumer protection violation2017WV-AG$100,000
Mauconduit & Luna consumer protection violation2012WV-AG$154,457
MicrosoftMicrosoftinformation technologyconsumer protection violation2003WV-AG$20,000,000
Midland Credit Management, Inc.Encore Capital Groupfinancial servicesconsumer protection violation2005WV-AG$3,500,000
National Enterprise Systems consumer protection violation2010WV-AG$75,000
National Payroll Advance consumer protection violation2003WV-AG$13,500
Nationwide InsuranceNationwidefinancial servicesconsumer protection violation2015WV-AG$5,750,000
Northtown Capital Associates, Inc. and Interstate Check Systems, Inc. consumer protection violation2011WV-AG$16,000
Payday Financial, LLC consumer protection violation2012WV-AG$135,000
Personal Credit Services consumer protection violation2008WV-AG$9,400
Pinnacle Credit Services consumer protection violation2006WV-AG$1,000,000
Preferred Financial Solutions, Inc. consumer protection violation2010WV-AG$175,000
Primus Automotive Financial Services consumer protection violation2002WV-AG$136,000
Riddle and Associates, P.C. consumer protection violation2008WV-AG$63,000
Rite AidRite Aidretailingconsumer protection violation2016WV-AG$4,900,000
Sanofi-AventisSanofipharmaceuticalsconsumer protection violation2019WV-AG$1,600,000
Simple Recovery Solutions LLC consumer protection violation2016WV-AG$195,000
Skutr Financial consumer protection violation2012WV-AG$154,457
TeleCheck Services, Inc.Fiservbusiness servicesconsumer protection violation2005WV-AG$450,000
Thomas Plumbing Heating & Air Conditioning consumer protection violation2019WV-AG$76,635
Trailhead Capital LLC, Hollis Cobb Assoc., Inc., and Troy Capital, LLC consumer protection violation2010WV-AG$1,292,985
Trinity Funding Co. LLC consumer protection violation2014WV-AG$316,667
Trio Alarm LLC consumer protection violation2017WV-AG$25,000
United Debt Holding consumer protection violation2012WV-AG$154,457
USCB Corp. consumer protection violation2012WV-AG$154,457
Wells FargoWells Fargofinancial servicesconsumer protection violation2016WV-AG$8,000,000
West Virginia Vein and Skin Centers consumer protection violation2008WV-AG$93,112
Brenco Home Solutions, LLC et al. consumer protection violation2020WV-AG$256,406
Moreland Burial Vault Company consumer protection violation2021WV-AG$20,144
Waterman Plumbing LLC consumer protection violation2021WV-AG$14,133
Grant Memorial Hospital consumer protection violation2021WV-AG$320,175
Richmonds Quality Cars, LLC consumer protection violation2021WV-AG$20,000
AmeritechAT&Ttelecommunicationsutility service violation2000WI-PSC$10,000,000
AIG Warranty Guard, Inc.American International Groupfinancial servicesinsurance violation2000WI-INS$100,000
United Wisconsin Life Insurance Co. insurance violation2000WI-INS$60,000
NN Insurance Co. insurance violation2000WI-INS$37,256
National Union Fire Insurance Company of Pittsburgh, PAAmerican International Groupfinancial servicesinsurance violation2000WI-INS$15,000
Network Health Plan of Wisconsin, Inc. insurance violation2000WI-INS$5,000
Aetna Life Insurance Company of AmericaCVS Healthretailinginsurance violation2000WI-INS$5,000
Liberty Insurance Underwriters Inc.Liberty Mutual Insurancefinancial servicesinsurance violation2000WI-INS$10,000
Transportation Insurance Co.Loews Corp.diversifiedinsurance violation2001WI-INS$5,000
The Continental Insurance Co.Loews Corp.diversifiedinsurance violation2001WI-INS$6,720
Hartford Accident and Indemnity Co.Hartford Financial Servicesfinancial servicesinsurance violation2001WI-INS$15,000
Progressive Northern Insurance Co.Progressivefinancial servicesinsurance violation2001WI-INS$70,000
Guaranty National Warranty Services, Inc. insurance violation2001WI-INS$20,180
Royal Indemnity Insurance Co. insurance violation2002WI-INS$5,000
GEICO General Insurance Co.Berkshire Hathawaydiversifiedinsurance violation2002WI-INS$10,000
Ultimate Warranty Corp. insurance violation2002WI-INS$10,000
Network Health Plan of Wisconsin, Inc. insurance violation2002WI-INS$10,000
Lincoln Benefit Life Co. insurance violation2002WI-INS$5,000
Continental Casualty Co.Loews Corp.diversifiedinsurance violation2002WI-INS$10,000
1Source Auto Warranty Com, Inc. insurance violation2002WI-INS$7,500
Winterthur International America Insurance Co. insurance violation2003WI-INS$50,000
UnitedHealthcare of Wisconsin, Inc.UnitedHealth Grouphealthcare servicesinsurance violation2003WI-INS$15,000
(*): Penalty amounts marked by an asterisk are ones announced by more than one agency. Parent penalty totals are adjusted to avoid double-counting.